Once we get hold of your order, we get to work on it right away. This means that modifications or cancellations are not usually viable. You must understand that once an order is placed, it cannot be modified online. With all of this in thoughts, we nevertheless do remember that on any chance, you need to ask us to strive, so you may want us additionally to request change or cancellation. We will do our best to make changes.

We recognize that refunding is a priority for our clients. Usually, you will get your amount back within one week, but because of bank processing, shipping, or inspection, it might take around 30 days.

If you want to return a product, you could do this within 30 days of receipt if it is defined as a returnable item. Just contact us on our email or number, and we can provide pre-paid return labels. We will need your help in packaging up the object, including the label to the field and making it available for pick up.

If your order consists of more than one product and there are shipping expenses at the order, all shipping charges are implemented with the immediate shipment. If you have questions about this, please contact us on our email or number.

We are glad to ship internationally. Shipping expenses are based totally at the weight and destination of the bundle and can be envisioned on your buying cart. Items that are not in inventory in our warehouse might also require additional delivery time. Shipping times cannot be guaranteed for international shipments because of possible delays at your borders or customs. All customs prices, taxes and obligations are the duty of the purchaser.

If you face any problem with the product buying from American Led Pro and the product is in warranty, then you can contact us, and we will replace it after consulting with our consult service.

Yes, we do give discounts to our customers. But only to our regular customers and to contractor’s, designers, or architectures.